The PERCEPTION Dilemma: Navigating Equality, Justice, and Career Growth for Accounting Professionals in Nigeria
The Perception Dilemma: Navigating Equality, Justice, and Career Growth for Accounting Professionals in Nigeria
Introduction
Perception, a
fundamental concept in psychology, refers to the way individuals interpret and
understand the world through their senses. It plays a crucial role in shaping
attitudes, behaviors, and decision-making. It involves taking in sensory
information from the environment and turning it into meaningful experiences and
thoughts. We typically perceive the world through our five main senses: sight,
hearing, touch, smell, and taste. Each of these senses has its specialized
receptors that take in information from the environment and send it to the
brain for processing. Our brain then interprets this information and turns it
into meaningful experiences.
Another important
concept in perception is selective
attention. This refers to the way we focus on certain information while
filtering out other information. We often pay attention to things that are
relevant to our goals or interests and ignore things that are not. For example,
if we're watching a football game, we're likely to focus on the players and the
ball and ignore the background noise and distractions. This helps us make sense
of the game and understand what's happening. Selective attention can also lead
to errors in perception, like when we fail to notice something important
because we're focused on something else.
Employers who grasp
the nuances of selective attention can foster an environment that offers
equitable opportunities and reduces the risk of important aspects being
overlooked due to biased focus.
In the context of
the professional world, particularly in the field of accounting, perception
becomes a pivotal challenge for employers and organizations striving to uphold principles
of equality, justice, and career growth. This article delves into the intricate
web of perception that employers of accounting professionals in Nigeria face,
using the Institute of Chartered Accountants of Nigeria (ICAN) and the
Association of National Accountants of Nigeria (ANAN) as prime examples.
Examination
of some relevant principles:
Gestalt's
principles:
1. The law of common fate.
This principle states that we tend to perceive objects as belonging to the same
group if they're moving in the same direction. For example, if we see a flock
of birds flying in the same direction, we're likely to perceive them as a
single flock, even if they're not physically connected. This happens because
our brain is looking for patterns and trying to make sense of the world. The
law of common fate also applies to objects that aren't moving, like when we
perceive a group of similar objects as belonging together.
2. The law of good form.
This principle states that we tend to perceive objects as having good or simple
shapes, rather than complex or irregular shapes. For example, we might perceive
a circle as more pleasing or natural than a shape with jagged edges. This is
because our brain looks for patterns and prefers shapes that are simple and
symmetrical.
The
principle of constancy. This principle states that we
tend to perceive objects as having consistent properties, even when our sensory
input changes. For example, we might perceive an object as having the same
color even when the lighting changes. This happens because our brain tries to
make sense of the world by filtering out irrelevant information and keeping the
relevant information consistent.
From the foregoing,
the questions I often ask are, does the fact that a particular Professional Accounting
Organization (PAO) is the first make it the best? Or does it mean that the one
that comes second or last is the best? These questions are important since some
biased employers also make bold to tell us that they select the best. We have
information about some organizations, including religious organizations that
developed discriminatory policies against the career growth of some accounting
professionals in their organizations just because those professionals belong to
a particular PAO.
Some people may
feel that ICAN is the more "legitimate" or "established"
organization, simply because it was founded first. However, this ignores the
fact that ANAN may have other strengths and benefits that are just as valuable.
For example, it may have a different approach to education or certification, or
it may be more accessible to certain groups of people. By focusing only on the
fact that ICAN was founded first, we risk missing out on the other positive
qualities that ANAN has to offer.
Just because an
organization was founded first, it doesn't automatically mean that it is the
best. Just as the first car company to be founded is not necessarily the best
car company today. New organizations can bring fresh ideas and perspectives,
and they may be able to do things differently and more effectively. Therefore,
it is important to consider each organization on its own merits, rather than
relying solely on the fact that one was founded before the other.
One good example is
the "first-mover advantage."
This is a psychological phenomenon that suggests that people tend to favor the
first organization or idea that they encounter. However, this is often not the
best choice. The first-mover advantage is often a cognitive bias that leads
people to make decisions based on incomplete or inaccurate information. A good
example of this is the "sunk cost fallacy," where people continue to
invest in a project simply because they have already invested a lot of time or
money into it, even if it is no longer the best option.
Another relevant
psychological phenomenon is the "halo
effect." This is when people judge an organization based on one
positive attribute, and assume that all of its other attributes must also be
positive. For example, people might assume that ICAN is the best professional
accounting organization simply because it was founded first. However, this
overlooks other important factors, such as the quality of its educational
programs or the diversity of its membership. The halo effect can lead to poor
decision-making, as it can cause people to ignore important information.
There is also the
related concept of the "horns
effect." This is the opposite of the halo effect, and it occurs when
people judge an organization based on one negative attribute and assume that
all of its other attributes must also be negative. For example, people might assume
that ANAN is not as good as ICAN simply because it was founded second. However,
this does not take into account the unique strengths and attributes of ANAN.
The horns effect can lead to the same type of flawed decision-making as the
halo effect.
In addition to
these specific psychological phenomena, there is also a broader cognitive bias
known as "confirmation bias."
This is the tendency to seek out and interpret information in a way that
confirms our existing beliefs. In this case, people who have already formed a
positive or negative opinion of ICAN or ANAN may seek out information that
confirms their pre-existing beliefs, rather than objectively evaluating the
evidence. This bias can lead to tunnel vision and narrow thinking, which can
have serious consequences for decision-making.
Taken together,
these psychological phenomena highlight the need for a balanced and objective
approach when evaluating ICAN and ANAN. Rather than relying on first
impressions or cherry-picking information that confirms existing beliefs, it is
important to consider all of the relevant information and make a well-informed
decision. Only by avoiding these cognitive biases can we truly make the best
choice for ourselves and the profession as a whole.
Other
POs:
There are many other
instances of rivalry being overcome and cooperation being achieved. Two areas
where this has been particularly evident are in the fields of Law and Medicine.
In the past, different medical specialties often saw each other as rivals, and
there was a lot of competition for resources and recognition. However, in
recent years, there has been a growing trend toward collaboration between
different specialties. This has resulted in better patient care, more efficient
use of resources, and a greater understanding of the complex interactions
between different aspects of health.
The UK accountancy
profession has a long-standing history of rivalry and competition between its
PAOs. This has led to several initiatives aimed at promoting cooperation and
collaboration between the different bodies. Despite these initiatives, rivalry,
and competition still exist within the UK accountancy profession. This can be
seen in the form of competition for members, as well as competition for market
share.
Overall, it is
clear that rivalry and diversity are still prominent issues within the UK
accountancy profession. However, there have been several initiatives aimed at
promoting cooperation and collaboration between the different PAOs. One such
initiative is the Financial Reporting Council's (FRC) Professional Oversight
Board (POB), which was established in 2011 to help facilitate cooperation
between the different PAOs. The POB is responsible for promoting high standards
of conduct, and it has developed several guidelines and codes of conduct to
help ensure that all members of the accountancy profession are treated fairly
and equally.
While the UK
accountancy profession is an example of how rivalry and diversity are being
managed, it is by no means the only profession facing these challenges. The
phenomenon of professional rivalry is not limited to the UK but is seen in many
countries around the world. As globalization continues to increase, it will be
important for all professional bodies to find ways to promote cooperation and
collaboration, while still maintaining their identities and values.
Some may argue that
rivalry and diversity are simply a fact of life in any profession and that it
is impossible to eliminate these issues. While this may be true to some extent,
it is still important to find ways to minimize the negative effects of rivalry
and maximize the benefits of diversity.
Managing rivalry
and diversity is an ongoing challenge for the accountancy profession, as well
as many other professions. However, by focusing on areas where cooperation is
likely to be beneficial, and by taking a balanced approach to competition and
diversity, it is possible to create a more productive and positive environment.
In the end, this will be to the benefit of the profession, as well as the
public it serves.
Perception
and its Impact on Career Trajectories:
Perception has a
profound influence on how individuals are perceived and treated in the
workplace. The way accounting professional is perceived can directly impact
their career trajectory, opportunities for growth, and overall job
satisfaction. When it comes to professional accounting bodies like ICAN and
ANAN, whose recognition is enshrined in Nigerian law, the perceptions
surrounding membership can significantly shape the course of an accountant's
career.
The Institute of
Chartered Accountants of Nigeria (ICAN) and the Association of National Accountants
of Nigeria (ANAN) are both professional accounting bodies in Nigeria that have
experienced some rivalry and competition in the past. Based on the principles I
have discussed, my advice for organizations using their services would be to
focus on the similarities and shared goals of the two organizations rather than
the rivalry between them. By highlighting the commonalities, organizations can
build trust and create a sense of cooperation.
In addition to
focusing on the similarities, organizations could also use the principles of
salience and framing to emphasize the most important aspects of the services
offered by ICAN and ANAN. For example, organizations could highlight the value
of the accreditation and training provided by both bodies, rather than
emphasizing any differences between them. By doing this, organizations can
create a positive perception of the services offered by both ICAN and ANAN,
which can help to reduce rivalry and improve cooperation.
Another way to
reduce rivalry and improve cooperation between ICAN and ANAN is by using the
principle of positive affect. This principle states that positive emotions lead
to more cooperative and helpful behavior. Organizations could use this
principle by promoting a sense of positivity and enthusiasm about the services
offered by both bodies. This could involve celebrating joint successes,
promoting positive stories about both bodies and highlighting the benefits of
working together. By creating a positive affective environment, organizations
can reduce rivalry and promote cooperation.
One final principle
that could be useful in this situation is the principle of fairness. This
principle states that people are more likely to cooperate when they perceive
the situation as fair and equitable. In the case of rivalry between ICAN and
ANAN, this principle could be used by ensuring that both bodies are given equal
opportunities and resources. This could involve giving both bodies access to
the same training and accreditation opportunities, and ensuring that there is
no favoritism shown towards either body. By making the situation fair,
organizations can create a more cooperative and positive environment.
Dangers
associated with unequal opportunities:
There are several
dangers associated with unequal opportunities for members of different
professional accounting organizations. First, it can lead to a lack of
diversity in the workforce, which can reduce creativity and problem-solving
ability. Second, it can create a competitive and unhealthy environment, where
individuals are more focused on beating their peers than on achieving
organizational goals. Third, it can create a sense of unfairness and
resentment, which can lead to turnover and decreased morale. Finally, it can
damage the reputation of the organization and make it difficult to attract and
retain top talent. These dangers can have a significant impact on the success
of the organization. To avoid these risks, leaders need to make a conscious
effort to ensure equal opportunities for all members. This includes things like
equitable compensation, career advancement opportunities, and access to
resources. It also involves creating a culture of inclusion and respect, where
all members are valued and respected, regardless of their affiliation. By doing
so, leaders can create an environment that is not only more productive but also
more welcoming and supportive for all employees.
Another potential danger of unequal
opportunities is the risk of creating an
"us vs. them" mentality within the organization. This can happen
when one group feels that they are not being treated fairly compared to another
group. This can lead to tension and conflict, which can be very damaging to the
overall culture of the organization. Additionally, it can make it difficult for
employees to trust and collaborate. It's important for leaders to be aware of
this potential pitfall, and to take steps to prevent it from happening.
Another important
consideration is the potential for legal action. If members of one professional
accounting organization feel that they are being discriminated against, they
may be able to file a legal claim against the organization. This could be a
costly and time-consuming process and could damage the reputation of the
organization. To avoid this risk, leaders should make sure that all members are
treated equally and fairly, and that any policies or procedures are applied
consistently to all members. This will help to create a more harmonious and
productive environment for everyone involved.
In addition to the
legal and cultural risks, there are also potential financial risks associated
with unequal opportunities. If members of one professional accounting
organization feel that they are being treated unfairly, they may be less
motivated to work hard and achieve their goals. This can lead to decreased
productivity and lower-quality work. Additionally, if members feel that they
have been denied access to resources or opportunities, they may seek employment
elsewhere. This can lead to a loss of talent and resources for the
organization. By ensuring equal opportunities for all members, leaders can help
to protect the financial stability of the organization.
Finally, it's
important to consider the impact that unequal opportunities can have on the
public perception of the organization. If the public becomes aware of a pattern
of favoritism or discrimination, it can damage the organization's reputation.
This can make it more difficult to attract and retain members, and may even
lead to boycotts or protests. To maintain a positive public image, leaders need
to ensure that all members are treated fairly and equally. This will help to
ensure that the organization is viewed as a trusted and respected source of
information and expertise.
Navigating
the Perception Dilemma:
Promoting equality, justice, and career growth in the realm of accounting requires a multi-faceted approach. Employers must cultivate a culture of inclusivity and transparency, emphasizing the importance of individual competencies over affiliations. Acknowledging the contributions of professionals from both ICAN and ANAN can bridge the perception gap and foster an environment that values diversity of thought and experience.
Role of PAOs:
Furthermore,
professional bodies like ICAN and ANAN can play a pivotal role in addressing
the perception dilemma. Collaborative efforts to bridge the gap between their
standards, qualifications, and recognition can create a more harmonious
landscape for accounting professionals. This collaboration could lead to mutual
recognition and shared efforts in promoting equality, justice, and career
growth, ultimately benefiting the accounting profession as a whole.
One step could be
to create joint training and accreditation programs, which would give both
bodies equal access to opportunities and resources. Another step could be to
create a shared code of ethics and standards, which would promote a sense of
fairness and cooperation. Finally, it could be useful to establish regular
communication and collaboration between the two bodies, to foster a sense of
trust and cooperation.
The power of relationships is also relevant. In any situation, relationships are key to cooperation and success. In the case of rivalry between ICAN and ANAN, it's important to build positive relationships between the members of both organizations. This can be done through regular communication, joint projects, and shared goals. By focusing on building relationships, it's possible to break down barriers and create a more cooperative environment. In the end, relationships are what make cooperation possible, and they can be a powerful force for change.
Roles
of Employers:
Leaders in
organizations where ICAN and ANAN members are employed are expected to play a
crucial role in ensuring equality, fairness, and justice. This includes
ensuring that there are equal opportunities for advancement and recognition,
regardless of one's affiliation with a particular body. It's important for
leaders to create policies and procedures that support this goal, and to set an
example by demonstrating fairness and impartiality in their actions. It's also
crucial for leaders to address any instances of bias or discrimination that may
arise, and to take action to prevent them from recurring.
One specific way
that leaders can ensure fairness and justice is through the use of objective
criteria for hiring, promotion, and other decisions. This means that decisions
should be based on factors such as experience, qualifications, and performance,
rather than affiliation with a particular body. It's also important to provide
equal access to resources and training opportunities so that all members have
the chance to succeed. Leaders can also play a role in creating a culture of
respect and understanding within the organization. By promoting a shared
identity and sense of community, leaders can help to minimize rivalry and
maximize cooperation.
Another way that
leaders can foster cooperation is by encouraging interdisciplinary
collaboration. This means that members of ICAN and ANAN should be encouraged to
work together on projects and initiatives, rather than in isolation. This can
lead to greater creativity and innovation, as well as a better understanding of
each other's perspectives and approaches. This type of collaboration can also
help to build trust and respect between members of ICAN and ANAN. This can lay
the foundation for a more cooperative environment, both within the organization
and in the wider community.
It's also important
to note that the success of these initiatives requires ongoing effort and
commitment from leaders. Leaders need to continually assess the progress that
is being made, and make adjustments as needed. It's also important to keep an
open dialogue with members of ICAN and ANAN and to listen to their feedback and
suggestions. Without this ongoing effort, it can be easy for rivalry and
competition to creep back in. However, with the right leadership and
commitment, it is possible to create a more cooperative environment that
benefits everyone involved.
Potential
Solution to the problem of bias:
In light of the
aforementioned, it is worth considering some potential solutions to the problem
of bias in evaluating ICAN and ANAN. One option is to create a formalized
process for evaluating the two organizations. This could involve creating a set
of objective criteria to measure their performance, and then comparing the two
organizations against those criteria. This would help to eliminate some of the
subjectivity and bias that can affect people's perceptions. It could also help
to create a more transparent and fair evaluation process.
Another potential
solution is to create a diverse group of evaluators. This would ensure that a
variety of perspectives and experiences are taken into account when making the
evaluation. It could help to avoid some of the blind spots that can occur when
the evaluators all come from similar backgrounds. This could also help to
create a more comprehensive and nuanced assessment of the two organizations. Of
course, these are just a few potential solutions, and there may be other
effective approaches as well.
Whatever approach
is taken, it is important to remember that eliminating bias is an ongoing
process. Even with the best of intentions, it is impossible to completely
remove all bias from any evaluation. However, by being aware of the potential
for bias, and taking steps to mitigate it, we can make progress towards a more
objective assessment of ICAN and ANAN. This can help to ensure that the
professional accounting profession continues to improve and evolve.
It is also worth
considering how the evaluation of ICAN and ANAN affects the individuals within
these organizations. For the members of each organization, it is important to
remember that they are more than just a part of a group. Each individual has
their unique strengths and contributions to make. Therefore, it is important to
evaluate each individual based on their own merits, rather than lumping them together
with the rest of the organization. This can help to ensure that everyone is allowed
to succeed and reach their full potential.
Where
employers or leaders are biased?
This is a complex
and challenging situation. If the leaders are already biased in favor of one
organization, it can be difficult to change their perceptions and encourage
them to cooperate with the other organization. However, some steps can be taken
to try to address this situation. First, it's important to clearly and
objectively assess the strengths and weaknesses of both organizations. This can
help to create a more balanced view and identify opportunities for cooperation.
In addition, it may
be helpful to involve a neutral third party, such as a consultant or mediator,
to facilitate communication and cooperation between the two organizations. A
third party can help to create a level playing field and provide an unbiased
perspective.
It's also important
to recognize that overcoming bias and promoting cooperation can be a long-term
process. It may take time, patience, and consistent effort to change the status
quo. Leaders may need to be willing to make changes in their behaviors and
attitudes and be open to new ideas and approaches. They should also be prepared
to face resistance and setbacks, and to persevere despite these challenges. In
the end, the benefits of cooperation will outweigh the initial difficulties,
and the organizations will be better off for it.
Inherent
benefits of embracing diversity:
Beyond just
creating a fair and equal environment, there are also many benefits to be
gained from promoting a diverse and inclusive workforce. More diverse
organizations tend to be more innovative and creative, and they often have
better financial performance. Additionally, a diverse workforce can help to
attract and retain top talent, as well as build a strong and positive brand
image. Therefore, it is in the best interest of any organization
to promote equal opportunities among its members.
Role
of Religious Bodies who employ these professionals:
Religious bodies
and their affiliated organizations can play an important role in helping
members of ICAN and ANAN to manage their rivalry, career goals, and aspirations
since they also employ these professionals in their organizations. A good
reference here is the account in Ephesians 2 (emphasis on vs 14-16) for
Christian professionals and Surah Al-Hujurat Chapter 49 (Verse 10) for Muslim professionals.
Firstly, they can
provide a supportive and understanding environment for individuals to discuss
their professional ambitions. Many people find it easier to talk about their
hopes and fears with those who share their faith. Secondly, religious
organizations can offer opportunities for members to develop their skills and
knowledge. For example, they may run courses or seminars on topics such as
personal development or career planning. Finally, they can provide a network of
support for individuals who are seeking to further their careers.
Religious bodies
and organizations can also help to provide a moral framework for members of
ICAN and ANAN to consider. For example, a person's faith may guide them towards
certain career paths that align with their values. Alternatively, it may help
them to navigate ethical dilemmas that arise in their professional lives. In
this way, religious bodies and organizations can help members to make informed
and ethical choices about their careers. Ultimately, this can lead to a more
fulfilling and successful professional life.
I have seen the Redeemed
Christian Church of God’s (RCCG) advert where equal recognition is given to both
ICAN and ANAN for the position of Bursar at the Redeemer’s University. This is
a laudable approach that all religious bodies are expected to copy.
Religious bodies
and organizations need to be sensitive to the needs of all members, regardless
of their faith or path to professional destiny. They should aim to provide
support that is inclusive and non-judgmental and should avoid trying to impose any
particular PAO on their members. By doing so, they can create a welcoming
environment for everyone.
Another important
role for religious bodies and organizations is to advocate for their members in
the workplace. This may involve speaking out against discrimination or
advocating for policies that promote fairness and equality.
There are several reasons why religious bodies and organizations need to be unbiased. Firstly, if they are seen as being biased, it can damage their credibility and make people less likely to trust them. Secondly, it can be harmful to individuals who may be excluded or marginalized by a particular religious group. For instance, in politics, religious bodies should not overtly give preference to members of a particular political party. All political parties have the potentials to help members fulfill their political aspirations e.g., President, Governor, etc. Thirdly, it can lead to a lack of diversity within the organization, which can stifle creativity and innovation. Finally, it can create an environment where people are afraid to speak out or share their own beliefs, which can have a chilling effect on free expression.
Conclusion:
Perception, as a
psychological concept, casts a powerful shadow over the career paths of
accounting professionals in Nigeria. Employers, driven by perceived differences
between ICAN and ANAN, may inadvertently perpetuate inequality, injustice, and
hinder career growth. By recognizing these challenges and taking proactive
steps to bridge the perception gap, employers, professional bodies, and
individuals can collectively contribute to a more equitable and just
professional environment that appreciates each accountant's value, regardless
of their professional affiliation.
Oluwaseun Afolabi holds a master's degree in Managerial Psychology (Ibadan). An ex-Banker, alumnus of the Nigerian College of Accountancy, Jos (Course 09), and author of ‘Becoming An Accountant – A Psychological Analysis on career aspiration of Nigerian Accounting Students in Relation to
ICAN and ANAN’ - 2010.
https://www.linkedin.com/pulse/perception-dilemma-oluwaseun-afolabi-esq-
References
While researching the latest
trends on the perception and dilemma of employers of accounting professionals
in Nigeria, I gathered insights from a conversation with ChatGPT, an AI
language model developed by OpenAI. In the course of our discussion, it provided
valuable information on perception and relevant principles in Psychology.
I also engaged with a ChatGPT
chatbot designed to provide a general-purpose AI conversational assistant that
is designed to have engaging, informative, and entertaining conversations on a
wide range of topics. This chatbot shared insights about the roles of leaders
and religious bodies in ensuring equality, Justice, and career growth.
Disclaimer
Please note that the insights shared from ChatGPT are
based on automated responses generated by AI technology. While these sources
can provide useful information, they do not replace the expertise and insights
of human professionals.
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